Automation CRM System For Business

Our Customer Relationship Management (CRM) System is designed to collect, organise and manage customer information to help businesses in assessing and understanding their customers in an efficient way.

CRM System Solution - Best ERP System Solution Provider - BlueCrystal Solution

Key Features of Our CRM System

Customer Loyalty Management

Allows the business to tap into existing customers’ information to understand their customers’ needs. This helps improves customer relationship and retention, thus strengthen customer loyalty.

Sales Force Automation

Helps to automate the business task of sales, tracks customers, sales history, identifying leads and opportunities pipeline which indirectly helps to boost sales.

Marketing Campaign Management

Helps marketing team to target prospects, develop campaigns and manage leads.

Analysis & Reporting

Information stored in the CRM can be analysed to gain a deeper understanding of their customers. The reporting tool turns data into valuable insights in identifying customer habits and interests which helps the business to engage with them effectively.

Benefits of CRM System Software

IT solution provider - Bluecrystal Solution Malaysia

Identifying your customers

Helps an organization to identify and target their key customers that generate income to their business.

Cost saving

CRM aids in centralising database which enables everyone to access and work on a single system, rather than keeping data on remote forms, which leads to less use of resources.

Better customer service

Business can interact with existing and potential customers by responding to requests and catering to customers’ identified needs. The attentive customer service provided leads to customer satisfaction.

Boost marketing and sales

With an in-depth knowledge of customers and the details of their transactions made, CRM aids businesses in customer engagement and therefore increasing sales.

Discovering new business opportunities

With the help of a CRM, your business can find untapped opportunities and prioritise leads that are highly likely to convert. This allows you to improve your products and services offered and win new businesses.

Trusted by the Best Companies

We are proud to have worked with great companies from various industries.


Seamless Integrated ERP

We offers a 360-degree seamless view from property ERP management, travel ERP software, Accounting Management, Ecommerce, HCM, Chatbot & System Customisation

Data & Cloud Security

ERP solutions provides appropriate data and cloud security functionality to the users with lessen manual order entry time and errors

Streamline Business Process

ERP applications from A to Z, our software systems adjust to your business core rules & procedures, making it easier to manage every module of your company’s operations.

Real Time Data & Information

Our ERP system let you perform analysis, run and share reports, and monitor and manage projects instantly with predictive intelligence capabilities.

Boost Productivity & Flexibility

Our ERP Malaysia system implementation allows businesses to experience the remarkable enhancements in their efficiency along with overall productivity.

Easy To Use & Implement

Our ERP system making the user-interface more friendly and easy-to-use, helps simplifying business processes as well as your business core

Cost Saving

ERP software helps in reducing labour and operating costs by maximising their ROI, time and entrepreneurial resources to grow efficiently

Expert Support

We are the industry expert that is trusted by partners and clients. Assist to provide industry expertise & advice to help you plan and implement the best ERP system for your business

Want To Know How To Manage Your Customers Better With Our CRM System?

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