Key Features of Our CRM System
Customer Loyalty Management
Allows the business to tap into existing customers’ information to understand their customers’ needs. This helps improves customer relationship and retention, thus strengthen customer loyalty.
Sales Force Automation
Helps to automate the business task of sales, tracks customers, sales history, identifying leads and opportunities pipeline which indirectly helps to boost sales.
Marketing Campaign Management
Helps marketing team to target prospects, develop campaigns and manage leads.
Analysis & Reporting
Information stored in the CRM can be analysed to gain a deeper understanding of their customers. The reporting tool turns data into valuable insights in identifying customer habits and interests which helps the business to engage with them effectively.
Benefits of CRM System Software
Identifying your customers
Helps an organization to identify and target their key customers that generate income to their business.
Cost saving
CRM aids in centralising database which enables everyone to access and work on a single system, rather than keeping data on remote forms, which leads to less use of resources.
Better customer service
Business can interact with existing and potential customers by responding to requests and catering to customers’ identified needs. The attentive customer service provided leads to customer satisfaction.
Boost marketing and sales
With an in-depth knowledge of customers and the details of their transactions made, CRM aids businesses in customer engagement and therefore increasing sales.
Discovering new business opportunities
With the help of a CRM, your business can find untapped opportunities and prioritise leads that are highly likely to convert. This allows you to improve your products and services offered and win new businesses.
Trusted by the Best Companies
We are proud to have worked with great companies from various industries.
WHY CHOOSE US
Seamless Integrated ERP
We offers a 360-degree seamless view from property ERP management, travel ERP software, Accounting Management, Ecommerce, HCM, Chatbot & System Customisation
Data & Cloud Security
ERP solutions provides appropriate data and cloud security functionality to the users with lessen manual order entry time and errors
Streamline Business Process
ERP applications from A to Z, our software systems adjust to your business core rules & procedures, making it easier to manage every module of your company’s operations.
Real Time Data & Information
Our ERP system let you perform analysis, run and share reports, and monitor and manage projects instantly with predictive intelligence capabilities.
Boost Productivity & Flexibility
Our ERP Malaysia system implementation allows businesses to experience the remarkable enhancements in their efficiency along with overall productivity.
Easy To Use & Implement
Our ERP system making the user-interface more friendly and easy-to-use, helps simplifying business processes as well as your business core
Cost Saving
ERP software helps in reducing labour and operating costs by maximising their ROI, time and entrepreneurial resources to grow efficiently
Expert Support
We are the industry expert that is trusted by partners and clients. Assist to provide industry expertise & advice to help you plan and implement the best ERP system for your business